Unable To Install Office 2019 On Windows 7



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Windows 8.1 or 8 Right-click the Start button (lower-left corner), select Control Panel, and then select Programs and Features. Windows 7 Click Start Control Panel Uninstall a program. In the Search Programs and Features box (upper-right corner) of Programs and Features, search for the word office.

  • Being such a large piece of software, a partially working or non working install of Office could also have an effect on other software that is relying on Office tools or components to function. If you need to completely uninstall a version of Microsoft Office such as 2003, 2007, 2010, 2013, 2016, 2019 and even 365, here we have a few methods to.
  • Beginning with Office 2019, all Office products for Windows that are available through Volume Licensing use Click-to-Run technology instead of the traditional Windows Installer technology. To deploy volume licensed versions of Office 2019 products for users in your organization, you'll use the Office Deployment Tool (ODT).

In many cases, you can install Office, Project, and Visio on the same computer. But, there are some combinations of Office, Project, and Visio that can't be installed together on the same computer.The two main things that determine whether Office, Project, and Visio can be installed together on the same computer are the version of the product and the installation technology used to install the product. What governs whether an installation scenario is supported are these two rules:

Office
  • You can't install two products together that have the same version but use different installation technologies.
  • You can't install two products of different versions together if both products use Click-to-Run as the installation technology and those products have overlapping Office applications.

See the example installation scenarios section for several examples of installation scenarios that are supported and not supported, along with an explanation of why they are or aren't supported, based on the rules listed above.

Office releases and their version number

The following table shows Office releases that are currently supported by Microsoft, their associated version, and all the possible installation technology. The information listed in the table also applies to releases of Project and Visio. For example, the subscription version of the Project desktop app or Visio Professional 2016.

2019
Office releaseVersionInstallation technologies
Office 365
(and Microsoft 365)
16.0Click-to-Run
Microsoft Store
Office 201916.0Click-to-Run
Microsoft Store
Office 201616.0Click-to-Run
Windows Installer (MSI)
Microsoft Store
Office 201315.0Click-to-Run
Windows Installer (MSI)

You can find this version information by going to Control Panel > Programs > Programs and Features. You can also find this version in the About dialog for the Office app. For example, open Word, and go to File > Account > About Word. On the top line of the About Microsoft Word dialog box, you will see the version number. For example, Microsoft Word 2019 MSO (16.0.10336.20044) 32-bit. For steps to find this version in different Office releases, see Find details for other versions of Office.

Note

  • Office 365, Microsoft 365, Office 2019, and Office 2016 all have the same version: 16.0
  • Office 2010, which is no longer supported, had a version of 14.0 and used Windows Installer (MSI) as the installation technology.

Installation technologies used by Office

There are different ways to purchase Office, Project, and Visio. For example, you can purchase them as part of an Office 365 (or Microsoft 365) plan, as a one-time purchase from a retail store, or through a volume licensing agreement. How you purchase them, along with which Office release you purchased – for example, Office 365 or Office 2016 – determines what installation technology is used to install Office.

The three installation technologies are:

  • Click-to-Run
  • Windows Installer (MSI)
  • Microsoft Store

In newer releases of Office, you can go to File > Account in any Office app, such as Word, and the type of installation technology is listed under the Product Information section.

Another way to tell which installation technology was used to install Office is to File > Account in any Office app. Under the Product Information section, if you see an Update Options choice, Office was installed by using Click-to-Run. If you don't see an Update Options choice, and you don't see any mention of Microsoft Store, then Office was installed by using Windows Installer (MSI).

The Microsoft Store installation technology is only used when you purchase and install Office from the online Microsoft Store.

You can't rely on just the product name and release to determine the installation technology used by Office. For example, if you purchase Visio Standard 2016 from a retail store, it uses Click-to-Run. But, if you purchase Visio Standard 2016 through a volume licensing agreement, it uses Windows Installer (MSI).

Example installation scenarios

Here are some example installation scenarios, whether they're supported, and an explanation of why they are or aren't supported.

Products to installSupported?Explanation
Microsoft 365 Apps
Project Professional 2013 (volume licensed)
YesThey use different installation technologies (Click-to-Run and MSI) and they are different versions (16.0 and 15.0)
Microsoft 365 Apps
Access 2013 (retail purchase)
NoThey both use Click-to-Run and they are different versions (16.0 and 15.0), but Microsoft 365 Apps already includes Access.
Microsoft 365 Apps
Visio Professional 2013 (retail purchase)
YesThey both use Click-to-Run, they are different versions (16.0 and 15.0), and there is no overlap in applications.
Office Professional Plus 2019 (volume licensed)
Visio Professional 2016 (volume licensed)
No, but there is an alternative installation method available.They use different installation technologies (Click-to-Run and MSI), but they are the same version (16.0).
For more information about the alternative installation method that's available, see Use the Office Deployment Tool to install volume licensed versions of Project 2016 and Visio 2016.
Office Standard 2019 (volume licensed)
Visio Standard 2013 (volume licensed)
YesThey use different installation technologies (Click-to-Run and MSI) and they are different versions (16.0 and 15.0).
Microsoft 365 Apps
Visio Professional 2016 (volume licensed)
No, but there is an alternative installation method available.They use different installation technologies (Click-to-Run and MSI), but they are the same version (16.0).
For more information about the alternative installation method that's available, see Use the Office Deployment Tool to install volume licensed versions of Project 2016 and Visio 2016.
Microsoft 365 Apps
Project Professional 2019 (volume licensed)
Yes, but with a caveat. 1They both use Click-to-Run and are the same version (16.0).
Microsoft 365 Apps
Visio Standard 2019 (retail)
Yes, but with a caveat. 1They both use Click-to-Run and are the same version (16.0).

1 You must be using at least Version 1808 of Microsoft 365 Apps, because that's the earliest version that recognizes Office 2019 products, including Project and Visio. Version 1808 or later is available in Current Channel, Monthly Enterprise Channel, Semi-Annual Enterprise Channel (Preview), and Semi-Annual Enterprise Channel. For Microsoft 365 Apps release information, see Update history for Microsoft 365 Apps.

Additional information

  • All installed products must be either the 32-bit version or the 64-bit version. For example, you can't install a 32-bit version of Visio on the same computer with a 64-bit version of Office.
  • Even though a particular installation scenario is supported, it might not be recommended. For example, we don't recommend having two different versions of Office installed on the same computer, such as Office 2013 (MSI) and Office 2019 (Click-to-Run).
  • Volume licensed versions of Office 2013 and Office 2016 use Windows Installer (MSI). Volume licensed versions of Office 2019 use Click-to-Run. The same is true for volume licensed versions of Project and Visio.
  • For Office 365, Microsoft 365, and Office 2019 products, all products installed on the computer must be using the same update channel. For example, the volume licensed version of Office Professional Plus 2019 can only use the PerpetualVL2019 update channel. Therefore, it can't be installed on the same computer that has the subscription version of the Project desktop app using Semi-Annual Enterprise Channel or on the same computer that has the subscription version of the Visio desktop app using Current Channel.

Related articles

Last updated on September 26th, 2019

The following problem occurred after installing updates to a Windows 10 based PC with Office 2019: All MS Office applications doesn't open and display the error: 'The application was unable to start correctly (0xc0000142). Click OK to close the application'.

The application error 0xc0000142 'The application was unable to start correctly', may appear when your try to open any Microsoft Office 2016 or 2019 program (Word, Outlook, Excel, etc.), after installing the following Windows 10 Updates:

    1. KB4480116 : 2019-01 Cumulative Update for Windows 10
    2. KB4481031 : 2019-01 Cumulative Update for .NET Framework 3.5 and 4.7.2 for Windows 10
    3. KB4483235 : 2018-12 Cumulative Update for Windows 10

This tutorial contains step by step instructions to fix the Error 0xC0000142 when you start an Office 2016/2019 application.

How to Fix: Application Error 0xC0000142 in MS Office 2016 or 2019.

Important: Before you continue to apply the methods below, navigate to Update and Security center and install all available updates.

Method 1. Uninstall Latest Windows or Office Updates.
Method 2. Restore your System to a Previous Working State.
Method 3. Repair Office Installation.
Method 1. Uninstall Latest Windows or Office Updates.

The first to resolve the error 0xc0000142 in Office programs, is to uninstall the latest Windows updates from your PC. To do that:

1. Simultaneously press the Windows + R keys to open run command box.
2. In run command box, type: appwiz.cpl and press Enter.

3. In Programs and Features click View Installed updates on the left.

4. Click at 'installed on' to sort the updates based on their installation date, and then select and uninstall all the latest Windows (or Office) updates.

Install microsoft office 2019 free

5. When the uninstall process completed restart your computer.
6. After restart, open any Office application and check if the error 0x0000142 has resolved. If the error persists then follow the same steps and uninstall all the latest Updates, before you continue to the next method.

Method 2. Restore your System to a Previous Working State.

The next method to fix the Error '0xc0000142 – application was unable to start correctly' in Office 2016 or Office 2019, is to restore your PC to a previous state by using the Windows System Restore feature. To do that:

1. Simultaneously press the Windows + R keys to open run command box.
2. In run command box, type: rstrui and press Enter.

3. At the first screen of the System Restore wizard, click Next and then select a previous state and click Next to restore your system on that date.

4. When the system restore is completed, check if the error 0xc0000142 is resolved.

Unable To Install Office 2019 On Windows 7 32-bit

Method 3. Repair Office.

The final method to resolve the error 0xc0000142 in MS Office 2016/2019, is to repair the Office installation by following the steps below:

1. Simultaneously press the Windows + R keys to open run command box.
2. In run command box, type: appwiz.cpl and press Enter.

3. In Programs and features, select the Office version you have installed, and click Change.

4. Leave the Quick Repair option selected and click Repair.

5. When the Office repair process is completed, launch any Office application and see if the error persists. If the error '0xc0000142' appears again, then follow the same steps but this time select the Online Repair option. *

* Note: The 'Online Repair' process, will remove and then will reinstall all the Office applications on your PC. After, reinstall you may prompted to reactivate your Office product.

That it! Let me know if this guide has helped you by leaving your comment about your experience. Please like and share this guide to help others.

Unable To Install Office 2019 On Windows 7

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Cannot Install Office 2019 On Windows 7

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